Executive Compass 360™

The Situation

Your business is only as successful as the executives who lead it. One of the most popular tools used to increase the effectiveness of executives is the 360° (or multi-rater) feedback process. These assessments are often administered online using established leadership models. While these tools are effective in developing supervisors and managers, they usually fail to address the more complex, strategic challenges facing senior executives in organizations.

• Standardized instruments often miss the mark when trying to capture the individualized feedback that an executive needs to identify true areas for development.
• Executives regularly receive high ratings (all 4’s and 5’s) across standard leadership models, offering little guidance for where to improve.
• The most valuable part of the computer-based 360° for executives is the open-ended comment section. But, with non-specific feedback (“Communicate better”), executives are left with little specific guidance on where they can improve.

Our Solution

Our Executive Compass 360 process goes further than the traditional, survey-based multi-rater feedback tools by developing a fuller picture of the executive that is focused on his or her situation. Rather than starting with a generic process, we tailor each 360° process to the needs of the individual leader to maximize the value of the feedback.

Our Process

• We meet with the boss and executive to create the feedback framework.
• We interview the executive, their boss, peers, customers (internal and external), and subordinates to understand the complete picture of the executive’s strengths and weaknesses.
• We prepare an individualized report, summarizing the feedback from all the sources.
• We review the feedback with the executive and their boss.
• We build clear and specific develop goals for the executive’s development.
• We provide developmental coaching to help transform the feedback into results.